Payment
Pay with a relative’s wallet
Use a relative’s Afola Wallet with their authorisation given by email.
No account, or not enough balance? A relative can pay for your tickets with their Afola Wallet. For your security and theirs, they must authorise every payment from their email address.
This option is available even when you are not signed in.
How to do it
- 1
Choose “Another Afola Wallet”
In the Payment method section.
- 2
Enter the wallet number
This is your relative’s wallet number, shown on their Wallet page (“Wallet No.”). Click Validate.
- 3
Your relative receives an email
“Waiting for confirmation…” is shown while your relative opens the email and accepts the request.
- 4
Authorisation received
The option turns green: “Wallet authorised”. The authorised amount is compared with the total to pay.
- 5
Pay
Click Pay now. Your relative’s wallet is debited and your tickets are issued.
Possible outcomes
The request was sent; your relative has not answered yet. You can Cancel at any time.
Your relative accepted and the balance covers the total: you can pay.
Authorisation accepted, but the balance does not cover the total. Remove seats to lower the amount.
Your relative declined the request. Choose another payment method.
With no answer after about 4 minutes, the request expires. Try again or choose another payment method.
The real-time connection failed. Click Retry.
Warn your relative in advance
The authorisation delay (about 4 minutes) and your seat lock run at the same time. Call your relative before validating so they watch their inbox.
For the wallet owner
- Only accept a request if you know the person and were expecting it.
- If a request is unexpected, decline it and report it to support.
- The debit then appears in your transaction history.
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