Trip requests
Trip request rules
Required fields, future dates and the same-slot rule: the conditions to meet.
1 min readUpdated on 12 October 2026
| Rule | Error message |
|---|---|
| Company, location, date and time are required | “Please choose a company, a location, a date and a time.” |
| Date and time must be in the future | “Please choose a future date and time.” |
| The same slot as an existing trip is only allowed when fewer than 5 seats remain | “This trip still has room…” |
| Be signed in (the request is sent after sign-in) | Automatic redirect to sign-in |
The same-slot rule
From a trip page, you can only request exactly the same date and time as that trip when fewer than 5 seats remain. While there is room, it is simpler to book directly or pick another slot.
Add a clear message (number of travellers, time constraints): it helps the company assess whether a new departure is worthwhile.
“Unable to send the request right now”
A technical error prevented sending. Try again later; if the problem persists, contact support.
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