Tickets and bookings
Receive and download your tickets
Where to find your PDF tickets after payment: confirmation screen, email and My bookings.
1 min readUpdated on 12 October 2026
After a successful payment, your tickets are available in three places:
“Payment successful!” screenThe total paid and the list of your tickets with a Download button.By emailPDF tickets are sent to the email address entered for the passenger.My bookingsDownload your tickets again at any time from your account.
Download from My bookings
- 1
Sign in
With the account used for the booking.
- 2
Open My bookings
From the navigation bar.
- 3
Click Download
The PDF ticket is downloaded to your device. The button is not offered for a cancelled ticket.
I did not receive the email
- Check your Spam and Promotions folders.
- Check the email address entered in the passenger details.
- Download your tickets from My bookings.
- If the problem persists, contact support.
Keep a copy of the ticket on your phone and, if possible, a printed version: you will be relaxed even without internet on departure day.
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