Account and profile
Notifications
Understand the notifications in your space and what they mean.
Notifications keep you informed in real time about your account and trips. The number of unread notifications appears on the 🔔 icon in the navigation bar.
The Notifications page
- Unread notifications are highlighted; the counter shows how many are left to read.
- Mark all as read marks every notification as read.
- View trip opens the related trip directly, when there is one.
- Notifications are paginated.
Notification types
| Icon | Type | Meaning |
|---|---|---|
| ✅ | Booking confirmation | Your booking is confirmed. |
| 💰 | Payment successful | Your payment went through. |
| 🎫 | Ticket issued | A ticket was registered in your name. |
| 🚌 | Trip update | Something changed on your trip (time, agency…). |
| 🔒 | Trip closed | The trip no longer accepts bookings. |
| ❌ | Trip cancelled | The company cancelled the trip. |
| 🎫 | Ticket cancelled | One of your tickets was cancelled. |
| ↩️ | Cancellation | Follow-up of a cancellation / refund. |
| 🚫 | Ticket blocked | A ticket was blocked: contact support. |
| 🏷️ | Promotion | A special offer or perk. |
| ⚠️ | System alert | Important information about the service. |
| 👤 | Account confirmation | Your account has been confirmed. |
| 🔑 | Password reset | A reset was requested. |
| 🔐 | Password changed | Your password was changed. |
| ✏️ | Profile updated | Your details were changed. |
A notification you did not expect?
If you get “Password changed” or “Password reset” without having done it, change your password immediately and contact support.
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