Afola Wallet
Transaction history
View and understand the credits and debits of your Afola Wallet.
Every operation on your wallet is recorded. The latest appear on the Wallet page; the full history is available via View all or on the Transaction history page.
Transaction types
CREDITMoney comes into your wallet: Mobile Money top-up, refund of a cancelled ticket… Shown in green with a “+”.
DEBITMoney leaves your wallet: ticket purchases (including for a relative you authorised). Shown in red with a “−”.
Reading a line
Each transaction shows its description (the label entered for a top-up, or the reason for the operation), its date and its amount in FCFA.
Transaction states
Behind the scenes, a transaction goes through several states. Support may mention them:
| State | Meaning |
|---|---|
PENDING | Waiting — for example a top-up awaiting confirmation on the phone. |
PROCESSING | Being processed by the operator. |
COMPLETED | Successfully completed; the balance is up to date. |
FAILED | Failed; no money moved. |
CANCELLED | Cancelled before completing. |
REFUNDED | Refunded. |
An operation you do not recognise? Contact support immediately and change your password.
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