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Afola Travel

Tickets and bookings

Ticket statuses

Reserved, Validated, Used, Cancelled, Blocked: what each status means.

1 min readUpdated on 12 October 2026

Each ticket has a status, visible in My bookings. It changes over the ticket’s life.

ReservedRESERVED

The ticket is paid and your seat is reserved. It is the only status that allows cancellation (if the trip is still open).

ValidatedVALIDATED

The company validated the ticket, for example at agency check-in.

UsedUSED

The trip took place: the ticket has been used.

CancelledCANCELLED

The ticket was cancelled. The amount was credited back to the wallet. A cancelled ticket can no longer be downloaded.

BlockedBLOCKED

The ticket was blocked by the company or by Afola Travel (verification, incident…). You are informed by notification. Contact support to learn why.

Usual lifecycle

  1. 01ReservedAfter payment
  2. 02ValidatedAt the agency
  3. 03UsedAfter the trip

At any time before departure, a Reserved ticket can become Cancelled (by you or if the trip is cancelled) or Blocked.

Trip status

Independently of the ticket, the trip itself can be open (bookable) or closed. Once a trip is closed, it can no longer be cancelled or booked again from My bookings.

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