Tickets and bookings
My bookings
Everything you can do from the My bookings page.
The My bookings page gathers every ticket bought from your account. It is available from the navigation bar once you are signed in.
Ticket information
- Company and trip
- The company, departure city and agency, and destination.
- Departure
- Departure date and time.
- Passenger and seat
- The passenger’s name and the assigned seat number.
- References
- The trip reference and the booking reference. Give them to support if you have a question.
- Wallet
- The wallet used to pay.
- Status
- Reserved, Validated, Used, Cancelled or Blocked. See Ticket statuses.
Available actions
| Action | When is it available? | Learn more |
|---|---|---|
| Download | For any ticket that is not cancelled | Download your tickets |
| Cancel | Ticket with “Reserved” status and trip still open | Cancel a ticket |
| Book again | When the trip is still open for booking | Book a ticket |
Bookings are paginated: use Previous and Next to browse your history.
“No bookings”
You have not booked any ticket with this account yet. If you paid with a relative’s wallet while signed out, your tickets are not linked to your account: find them in the email received after payment.
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