Afola Wallet
Withdraw your balance
Get your wallet money back to your Mobile Money account.
1 min readUpdated on 12 October 2026
Your wallet balance — for example from a refund — can be used for your next trip, or withdrawn to your Mobile Money account.
Request a withdrawal
- 1
Contact support
Via WhatsApp, email or the form, from the phone number or email linked to your account.
- 2
Detail your request
Your wallet number, the amount to withdraw and the Orange Money or MTN MoMo number to credit.
- 3
Receive the funds
Allow 24 to 48 business hours for the amount to reach your Mobile Money account.
Identity check
To protect your money, support may ask you to confirm your identity before any withdrawal. They will never ask for your password or Mobile Money PIN.
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